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WRITING
Below are samples of my writing.


THE COMMUNITY HAS TO EARN IT: DESIGNING TRUST FOR A MENTAL HEALTH PLATFORM
Week 3 · Blog Post 4 · Web 2.0-Based Learning and Performance · Summer 2026 AI-Generated Image | ChatGPT SAFETY IS DEMONSTRATED, NOT DECLARED Here's the thing about psychological safety that took me a while to sit with: it cannot be designed as a feature. You can't add a "safe space" toggle to your platform settings and call it done. Trust is built through accumulated behavior — through how established members respond when someone gets the norms wrong, through the rec
May 254 min read


MOST OF YOUR AUDIENCE WILL NEVER COMMENT. DESIGN FOR THEM ANYWAY.
Week 2 · Blog Post 3 · Web 2.0-Based Learning and Performance · Summer 2026 AI-Generated Image | ChatGPT THE PASSIVE MAJORITY IS THE PRIMARY AUDIENCE I read a study recently that put a number on something I'd long assumed but never measured. Dennen and colleagues surveyed 350 college students about how they look for information online, and the breakdown stopped me: more than half identified as consumers — people who look for content more than they produce it — and alm
May 243 min read


GATEWATCHERS, SHOWGIRLS, AND THE MENTAL HEALTH PLATFORM I'M BUILDING
The platform I'm building needs both the gatewatcher's humility (Bruns) and the strategist's intentionality (Asuncion); and it needs to hold those in creative tension with the specific ethical demands of mental health content. That's a more complicated design challenge than I originally thought. I'm here for it.
May 233 min read


HI, I'M ALEX. HERE'S WHY I'M HERE.
The most effective educational design doesn't start with content — it starts with a real problem and a real person who has it. The produsage framework just gave me better language for why the community layer isn't optional.
May 183 min read


How Associates Use Workday to Address Disciplinary Actions
This job aid describes how Wawa Associates review and complete disciplinary actions in Workday.
Sep 21, 20240 min read


It's Time for Change: An Instructional Systems Design Model
This paper outlines an instructional systems design model for Wawa, a company known for its convenience stores and gas stations.
Sep 17, 20240 min read


Why Are Customer Satisfaction Scores Lower for Third-Party Installations?
A Needs Assessment Proposal
Sep 17, 20241 min read


A Hole to China
According to various blogs and other unreliable internet sources, the phrase “I’m digging a hole to China” first originated in the 1850s...
Mar 29, 20234 min read


The Next Fashion Trend: Computerized Clothing
Imagine if the next jacket you purchased had a phone incorporated into its lapels, and your sleeve answered the call. Computerized clothing is the next big step in making electronics portable without the added weight to our pockets or the irritation of plastic and metal against our bodies. The goal of designers is to create electronic garments and textiles that look, feel, wash, and wear like ordinary clothing. The Smart Clothes project started at Georgia Tech in 1996 where a
Oct 2, 20222 min read




The Problems With Learning Grammar: A Proposal for Indirect Teaching Methods
Grammar has been taught in the classroom for quite some time, mostly because “many English and language arts teachers in particular seem convinced that studying grammar does help, or at least it should.” In this sense, grammar is being taught out of tradition, and has caused many people to believe “grammar is good for a person [because it] has become a hallowed part of our cultural mythology” (Weaver 4). While the teaching of grammar certainly holds value in certain classroom
Sep 7, 20195 min read


How Associates Use Workday to Address Disciplinary Actions
This job aid describes how Wawa Associates review and complete disciplinary actions in Workday.


It's Time for Change: An Instructional Systems Design Model
This paper outlines an instructional systems design model for Wawa, a company known for its convenience stores and gas stations.
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