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WRITING
Below are samples of my writing.




Benefitfocus University Courseware Development and Style Guide
This guide clearly defines a set of measurable and reproducible writing and language standards for Benefitfocus University.
Nov 10, 20180 min read


Communication Portal for New Users Learner Handbook
Alex E. Daley is a visual artist/designer and writer based in Charleston, SC. This is an example of a learner handbook.
Jan 31, 20170 min read


Field Service Representative Feedback Proposal
This report lays out the framework to improve the feedback loop from the traveling FSR team to the Ariel Technologies engineering management team. This is required to translate that information into an indexable database and subsequent I2ETP for the Air Force’s Mine-Resistant Ambush Protected (MRAP) vehicles. Note: Names have been changed to preserve the client’s confidentiality. Illustrations, such as charts and graphs, have been removed as they are not the property of this
Aug 1, 20125 min read


How Associates Use Workday to Address Disciplinary Actions
This job aid describes how Wawa Associates review and complete disciplinary actions in Workday.


It's Time for Change: An Instructional Systems Design Model
This paper outlines an instructional systems design model for Wawa, a company known for its convenience stores and gas stations.
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