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WRITING
Below are samples of my writing.


I NAMED AN INSTRUCTIONAL DESIGNER MODEL AFTER MYSELF — AND I'D STILL CHANGE IT
Week 5 · Blog Post 8 · Web 2.0-Based Learning and Performance · Summer 2026 AI-Generated Image | ChatGPT THE EMBARRASSING PART FIRST Let me get it out of the way: I built my own instructional design model, and the acronym spells my last name. DALEY — Discover, Analyze, Learning Solution, Execute, Yield. I'd love to claim this was a happy accident, five phases that just happened to line up. It wasn't. I backed into it on purpose, which puts me in the distinguished comp
Jun 84 min read


BEING FELT, NOT JUST SEEN: THE QUIET POWER (AND RISK) OF EMOTIONAL HASHTAGS
Week 4 · Blog Post 7 · Web 2.0-Based Learning and Performance · Summer 2026 AI-Generated Image | ChatGPT I WENT LOOKING FOR A TACTIC I went looking for a growth tactic and came back with an ethics problem. This happens to me more than I'd like to admit. The question I started with was narrow and, frankly, a little mercenary: how do I get more people to actually engage with the mental health platform I'm building — not just scroll past it, but comment, respond, come ba
Jun 53 min read


YOU DON'T GET AUTONOMY BY REMOVING THE GUARDRAILS
Week 4 · Blog Post 6 · Web 2.0-Based Learning and Performance · Summer 2026 AI-Generated Image | ChatGPT THE OPTIONAL TRAP There's a finding tucked into a study on embedded microlearning challenges that I haven't been able to shake. Researchers dropped optional, 15-minute, choose-your-own challenges into a higher ed course — make a meme about how the semester's going, design a teacher Bitmoji avatar, research a day in the life of a teacher and turn it into a video. Lo
Jun 34 min read


YOU HAVE TO BUILD THE BELIEF BEFORE YOU CAN BUILD THE SKILL
Week 3 · Blog Post 5 · Web 2.0-Based Learning and Performance · Summer 2026 AI-Generated Image | ChatGPT THE DESIGN QUESTION I KEEP CIRCLING I've been sitting with a thorny design problem for a few weeks now: how do you build a platform to teach people something they've been actively avoiding — possibly for years? The context I keep returning to is mental health education. Not a clinical tool. A learning platform where someone struggling with anxiety or depression can
May 263 min read


THE COMMUNITY HAS TO EARN IT: DESIGNING TRUST FOR A MENTAL HEALTH PLATFORM
Week 3 · Blog Post 4 · Web 2.0-Based Learning and Performance · Summer 2026 AI-Generated Image | ChatGPT SAFETY IS DEMONSTRATED, NOT DECLARED Here's the thing about psychological safety that took me a while to sit with: it cannot be designed as a feature. You can't add a "safe space" toggle to your platform settings and call it done. Trust is built through accumulated behavior — through how established members respond when someone gets the norms wrong, through the rec
May 254 min read


MOST OF YOUR AUDIENCE WILL NEVER COMMENT. DESIGN FOR THEM ANYWAY.
Week 2 · Blog Post 3 · Web 2.0-Based Learning and Performance · Summer 2026 AI-Generated Image | ChatGPT THE PASSIVE MAJORITY IS THE PRIMARY AUDIENCE I read a study recently that put a number on something I'd long assumed but never measured. Dennen and colleagues surveyed 350 college students about how they look for information online, and the breakdown stopped me: more than half identified as consumers — people who look for content more than they produce it — and alm
May 243 min read


GATEWATCHERS, SHOWGIRLS, AND THE MENTAL HEALTH PLATFORM I'M BUILDING
The platform I'm building needs both the gatewatcher's humility (Bruns) and the strategist's intentionality (Asuncion); and it needs to hold those in creative tension with the specific ethical demands of mental health content. That's a more complicated design challenge than I originally thought. I'm here for it.
May 233 min read


HI, I'M ALEX. HERE'S WHY I'M HERE.
The most effective educational design doesn't start with content — it starts with a real problem and a real person who has it. The produsage framework just gave me better language for why the community layer isn't optional.
May 183 min read


How Associates Use Workday to Address Disciplinary Actions
This job aid describes how Wawa Associates review and complete disciplinary actions in Workday.


It's Time for Change: An Instructional Systems Design Model
This paper outlines an instructional systems design model for Wawa, a company known for its convenience stores and gas stations.
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